- Savings in Markdown Cost with better planning based on the accurate lift predictions.
- Reduced Inventory Disposal Fee.
- Provided big rewards in terms of improved sell-through rates, higher revenues and consequently increased net margin.
- Digitization and automation resulted in significant productivity gain
- Helped the client Negotiate better markdown contracts with Retailers.
Customer 360/Social CRM/Unified Customer Experience Management Suite for one of world’s largest fast food chains
- An average increase of around 23.3% and 35.1% followers in FB & Twitter respectively on a month on month basis.
- Approximately 27% reduction of consumer complaints from sources comprising of Enterprise CRM & Email
- 27.31 % reduction in loss of inventory from previous year
- 34.13% reduction of out-of-stock scenario from previous year
- 89% demand prediction accuracy
- 3.23% decrease in defaulter rate
- Potential loss prevention of $1.2 Million in 1st year itself
Pet Food Category Sales prediction and Social Media Analytics for a leading provider of personalized digital media solutions
- Platform scalable solution that can be implemented across all retail categories.
- 90% prediction accuracy for more than 80% groups
- Identified key driving features for each group
- Dynamic ranking of careers based on load performance
- Identification of appropriate career based on load characteristics
- Load assignment process is based on both Service and cost performance of the carriers
- 88% adherence prediction accuracy
- Fully automated business process flow
- Better Customer experience – near real time customer performance dashboard along with cross-customer reports
- 100% complaint response rate
- 32% increase in positive customer sentiments
- More than 90% accuracy in identification of Aspect-Sentiment-Statement type
- Increase in supplier satisfaction from 63% to 84%
- Reduction in time for the survey process by 80 Man Days
- Detected over $50 million in potential billing increases above permissible limits
- Deep insights on historical provider behaviour
- Increased the Assessment speed by more than 40%
- Provided Higher Throughput
- Reduced Manual Intervention
- Brought down Cost.
- 100% Billability of associates after reskilling program
- AI based product development through problem solving platform