Abzooba’s XPRESSOMeter is a real time social media monitoring application that uses the underlying capabilities of Automated Expression classification for superior social media monitoring. These include:
- highlighting important conversations as they are happening
- providing instant insights into topics that may require immediate actions
- automated alerts based on defined SLAs etc.
Organizations can expect to see considerable improvement in uncovering new sales leads, reduction in call center operating costs, improving customer engagement, and managing crises though the use of XPRESSOMeter.